Top road blockers for our operation.
- Some of the courier companies are providing service but only through surface mode. As most of the products are expensive and electronic in nature, Shipping long distance with surface mode is not safe for products . Till products reach to customer, its our responsibility to deliver products in good condition and we can’t unsee this situation.
- Due to lesser man power in courier companies , there might be the situation if products will be remain in courier warehouse increasing delivery time and also frustrating experience.
- As the supply chain being affected , the cost of the products is not stable and also high from the source. we can’t provide the same products at reasonable cost so this is big road block for us.
- To comply with social distance norms , we are working with less manpower which is increasing the time to prepare the products for dispatch.
Update on 28th June-
Since courier companies are working with less number of resource to comply with government social distancing policy so pickup and delivery is getting affected. Fedex has stopped the operation in Delhi & NCR region currently. Fedex is our exclusive shipping partner.
we will be starting off our operation with limited employee and only for prepaid orders in next few days. We are also developing internal tool for ticketing for customer support as phone support will be very much limited.
we will update next when we have definite timeline.
Business operation status due to Covid-19
We are accessing and monitoring the covid-19 situation closely. We know customers are eagerly waiting for us to open as soon as possible but running a operational business requires to setup eco-system from all sides including vendors, suppliers, employees , customers , logistic setup , courier partners, free movement of goods etc. Due to ever changing scenario and many clusters and sectors to stop covid -19 spread, regions are closed and opened on day to day basis which raises to uncertainty of delivery of products.
At this time , we can only say we are accessing and monitoring the situation but until the situation starts getting improved , its better for our employees and customers that we should wait for time being.
Till this time, we do not have any definite timeline but we will keep you updated on time to time on this same page once we have more updates.
Take care everyone ,